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Tickets never getting answered ? 4 months +

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1 person has this problem

It's kinda a phony support team if you ask me. Clearly their inactive. uninstalling a great product cause I can't even use it because I get no help from this support team.

 yeah the support here is literally bullshit

I submitted a ticket 72 hours ago, and have not gotten a reply yet. Does replying to it "bump" the ticket in any way?

 

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