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Black recordings

everytime i play a game it works fine until i look on recordings. Its all black and its really annoying because ive tried everything and it still does not fix. Pls help ( btw. SOmetimes it comes up like grey lines to the black screen! )

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I went ahead and replied back to the ticket you made. I'll continue helping you there.

For those with similar issues, I believe it's being caused by Microsoft Game DVR & Nvidia Share running at the same time.