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My games are not getting saved as mp4 data

Like in the title said plays.tv is recording my game but the recordings are nor getting featured in my folder, just like seen on the picture. Also they are not getting featured at my game sessions in the plays.tv client. Somebody who had the same problem?

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1 Comment

Hey there,


Seems like the files are getting corrupted somehow. This can happen sometimes if another program might potentially interfere with the encoding or hooking process. You may want to see what other programs are running on your machine that might interfere.


If you're unable to find the source, I'd recommend recreating the problem and then making a ticket with logs attached. 


To send logs you just right-click on the Plays.tv taskbar icon, select Help > Feedback, fill out the info and make sure the checkbox is selected. Post back here to let me know you have sent it. 

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