If you cannot log into your Plays.TV account, it's relatively easy for you to reset your password. On the web, go to Plays.TV and select "Log In". If you've forgotten your username or your password, there is an option for this here. You will need to enter the e-mail address that is associated with your Plays.TV account. You will not be sent an e-mail if you enter an address that is not in our database.
If you no longer have access to the e-mail address in question, please open a support ticket including your username and confirming what the old address was and we'll change your address to whatever your current, valid address is. We do not advise creating a new account if you lose access to your existing account. The previous account will remain active/visible to the public and you won't be able to connect to your League Of Legends account or other connected accounts with your new Plays.TV account until they have been un-bound from the previous account.