website basics

How do I change the description of my videos after I've uploaded them?
Right now, there is no way to edit the description of a video after you upload them. This means that adding changes to the hashtags, mentions, and title of ...
Tue, 14 Jul, 2015 at 10:22 AM
My uploaded video is stuck in a state of "Processing and will start playing when finished." It never finishes. How can I fix it?
After uploading a video, some users that are getting a message like this:  Some of these videos will resolve themselves and get out of that s...
Fri, 25 Mar, 2016 at 1:42 PM
Why is there an incorrect number of videos in my video feed?
We have seen a problem where the number of videos that is shown on the feed is wrong. It might be just off by a few, but for some users, the cou...
Mon, 2 Nov, 2015 at 11:28 AM
How do I submit a complaint about impersonation, trademark, or other Terms of Service issues?
If you feel something posted to is infringing on a copyright or trademark, please contact Customer Support immediately.
Mon, 17 Nov, 2014 at 10:14 AM
What are #hashtags and how do I use them?
Hashtags are a labeling system that helps people find videos by keyword or phrase. Each video is automatically assigned a hashtag that reflects the name of ...
Mon, 17 Nov, 2014 at 11:53 AM
What are @mentions and how do they work?
Just like on Twitter, if you include @username in the video description field, that user will get a notification that you mentioned them in your video.
Mon, 17 Nov, 2014 at 11:54 AM
What does it mean to be a Verified User?
Why are some accounts on verified? The website features some users that are high-profile in some way or another. They can be p...
Wed, 24 Aug, 2016 at 11:14 AM
Do you plan to share advertising revenue with creators on
 We have no immediate plans to share advertising revenue with creators, but it’s something we’ll probably explore at a later date.
Tue, 14 Jul, 2015 at 10:40 AM
Deactivating Your Plays.TV Account
To deactivate your Plays.TV account, just log into your account on the web, then go to the Edit Profile menu, which you can find by clicking on the dropdo...
Thu, 8 Sep, 2016 at 2:46 PM
Lost Access To Plays.TV Account?
If you cannot log into your Plays.TV account, it's relatively easy for you to reset your password. On the web, go to Plays.TV and select "Log In&...
Wed, 21 Sep, 2016 at 3:58 PM