General Plays.tv Client FAQ

What are the system requirements for video capture?
The messages that you get when your system requirements are not met look like this: For PlaysTV, the message is “Your computer does no...
Wed, 7 Sep, 2016 at 2:14 PM
Audio Out of Sync Issues: Using Handbrake to Resync Audio
Audio Out of Sync Issues: Using Handbrake to Resync Audio Audio out of sync issues is a common issue. This issue used to be a lot worse but it can sti...
Thu, 1 Dec, 2016 at 11:12 AM
How to add Additional Video Folders to the Plays.tv Client
In the Plays.tv Preferences, you will want to go to the Advanced Tab: Scroll down until you get to Third Party Video Folders: Selecting "Add" ...
Tue, 7 Feb, 2017 at 2:44 PM
Overwatch Pins Are Not Being Saved
We recently released a Blog post regarding the status of Overwatch Pins with Plays.tv. I will provide a brief summary of it, but you may read the entirety o...
Fri, 13 Jan, 2017 at 11:42 AM
How to choose what Games will be Recorded (Plays.tv Blacklist)
You will want to go to the Advanced Tab in your Plays.tv Preferences: Scroll down until you get to "Manage Applications": The list with popula...
Mon, 30 Jan, 2017 at 9:30 AM
Plays.tv Client is not Opening
We have heard of several cases of users being unable to open the Plays.tv client at all. This might happen after an update, but typically happens with a fre...
Thu, 9 Feb, 2017 at 11:18 AM
Recording: I can't record League of Legends. What can I do to fix it?
We hear from many Plays.tv users that they can't record League of Legends for some reason. This is a list of things that you can try in o...
Tue, 8 Nov, 2016 at 10:39 AM
How to keep the Plays.tv In-Game Overlay from Disappearing
Go into your Preferences under In-game Overlay: You will then check the "Always display status bar" option. Enabling "Display video recor...
Mon, 30 Jan, 2017 at 9:50 AM
Overwatch: How do I connect my Overwatch account to my Plays.tv account?
With the release of 1.16.3 of Plays.tv, you now have the ability to connect your Overwatch account to your Plays.tv account! It's an easy process, bu...
Fri, 4 Nov, 2016 at 1:17 PM
Error 20032
Error 20032 is the most common error that we see. The reason for that is because it can occur if anything interferes and stops the recording process. Here a...
Fri, 10 Feb, 2017 at 1:01 PM