General Plays.tv Client FAQ

Error Definitions
This Article contains the errors we see most commonly among our users, their definitions and a link to provide more assistance if necessary. Error 22: &...
Fri, 10 Feb, 2017 at 4:32 PM
How do I submit a complaint about impersonation, trademark, or other Terms of Service issues?
If you feel something posted to Plays.tv is infringing on a copyright or trademark, please contact Customer Support immediately. Please provide as much deta...
Fri, 24 Feb, 2017 at 4:23 PM
Overwatch: How do I connect my Overwatch account to my Plays.tv account?
With the release of 1.16.3 of Plays.tv, you now have the ability to connect your Overwatch account to your Plays.tv account! It's an easy process, bu...
Fri, 4 Nov, 2016 at 1:17 PM
How to keep the Plays.tv In-Game Overlay from Disappearing
Go into your Preferences under In-game Overlay: You will then check the "Always display status bar" option. Enabling "Display video recor...
Mon, 30 Jan, 2017 at 9:50 AM
Error 22
Error 22 means that something interfered with Plays.tv being able to encode properly. We find, more often than not, that this is caused by something on a us...
Wed, 1 Mar, 2017 at 10:19 AM
Error 20032
Error 20032 is the most common error that we see. The reason for that is because it can occur if anything interferes and stops the recording process. Here a...
Fri, 10 Feb, 2017 at 1:01 PM
Audio Issues
Problems with Audio in the Recording can sometimes be difficult to diagnose, but hopefully this article will help you try some things to hopefully fix the p...
Fri, 24 Feb, 2017 at 3:27 PM
Not able to Record
Most issues where someone is unable to record are PC-specific and not usually a wide-spread issue that effects everyone. However, here are some things to tr...
Wed, 1 Mar, 2017 at 4:06 PM
What does it mean to be a Verified User?
Why are some accounts on Plays.tv verified? The Plays.tv website features some users that are high-profile in some way or another. They can be profess...
Fri, 24 Feb, 2017 at 4:25 PM
"The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing"
The full error typically reads: "The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinsta...
Tue, 21 Mar, 2017 at 2:49 PM