General Plays.tv Client FAQ

I'm getting an Error 109 when trying to record!
When you're getting this error, it's from our client trying to call up some Windows features that your version of Windows just doesn&#...
Fri, 7 Oct, 2016 at 10:01 AM
How do I check to see if a game is running in Compatibility mode?
The games that Plays.tv is recording might be set to use the Compatibility mode option in the program properties. Part of troubleshooting should be to check...
Tue, 1 Mar, 2016 at 3:00 PM
How do I run the client as Administrator?
One of the troubleshooting steps that may help out with getting around a problem is to elevate the client and run it as administrator. Here’s how to tr...
Tue, 1 Mar, 2016 at 2:31 PM
How do I register or sign in to the Plays.tv client?
First let's assume you've already downloaded the client. Next, you'll need to launch the client. If you don't have a Plays.tv account ...
Thu, 28 Apr, 2016 at 4:22 PM
How do I check which version of DirectX my PC is using?
The easiest method to check which DirectX version you have will be from your DirectX Diagnostic Tool. In order to to see this, you will need to: ...
Mon, 9 Nov, 2015 at 10:50 AM
How do I add additional video folders to the Plays.tv client?
From the Plays.tv client's main window, you'll need to click the gear: This will bring up the preferences window.   From here, you'll want ...
Wed, 21 Dec, 2016 at 1:40 PM
Why does it say that my League Summoner name is already linked to a different Plays.tv account?
We hear from many users who are trying to link their League of Legends Summoner account to their Plays.tv account, but they get a message like this:  &qu...
Thu, 17 Mar, 2016 at 10:12 AM
Why do I get an error that says, "There is no disk in the drive. Please insert a disk into drive E:"?
We have heard from users of Plays.tv who get the following message: "There is no disk in the drive. Please insert a disk into drive E:.&...
Tue, 6 Dec, 2016 at 3:12 PM
How do I turn off the automatic Video Capture?
To do this, you'll need to open the preferences section of the Plays.tv client. This can be done by clicking on the gear icon found on the main wind...
Thu, 28 Apr, 2016 at 4:31 PM
How can I hide the Plays.tv HUD when it's inactive?
 First, you'll want to open the preferences selection, which can be done from the main Plays.tv window: From the Preferences you will ...
Thu, 28 Apr, 2016 at 4:13 PM