General Plays.tv Client FAQ

Why are my videos uploading at a lower quality than I recorded?
If you are seeing uploaded videos without the 1080H or 720H resolutions available, there has been a change to the way that we encode videos on...
Wed, 6 Jul, 2016 at 10:49 AM
How do I change the Highlight video Length?
First, you'll want to open the preferences selection, which can be done from the main Plays.tv window: You have to use Manual Recording ...
Thu, 28 Apr, 2016 at 4:10 PM
Why do Plays.tv links open up a different browser than my default browser?
When you click on certain buttons in Plays.tv, a link will launch a browser. For instance, the 'See it on Plays.tv' button will take you to the Play...
Fri, 26 Jun, 2015 at 1:04 PM
How do I choose which Nvidia video card my computer uses for Plays.tv?
You may need to define which Nvidia video card is used every time you launch Plays.tv. Follow these steps to set that up: 1. Open NVIDIA Con...
Tue, 14 Jul, 2015 at 3:20 PM
How can I tell if my Video Card can perform hardware encoding?
Sometimes, it can be very hard to tell whether or not your video card has the required hardware. This may give you the reference that you need to find ...
Fri, 6 Nov, 2015 at 5:46 PM
How can I find out what kind of video card I am using?
If you're uncertain about what kind of video card your computer has, there is a way to check. Follow these steps to get that information: 1. Go to...
Fri, 4 Dec, 2015 at 12:14 PM
How do I uninstall Plays.tv?
You can uninstall Plays.tv like you would any other piece of software on your PC: Windows 7: Go to your Start Button and click on "Con...
Fri, 12 Feb, 2016 at 10:08 AM
Account Username: Can I change my username for Plays.tv?
Unfortunately, we can't change usernames for accounts. Doing so can cause serious problems for the account. This includes even a subtle change such as...
Fri, 12 Aug, 2016 at 4:39 PM
FACEIT: How to connect your Plays.tv account to your FACEIT account
Here are the steps to take to connect your FACEIT account to your Plays.tv account: Create a FACEIT account. You can register f...
Wed, 17 Aug, 2016 at 3:39 PM
How to Bind your League of Legends Account
Upon logging in to your League of Legends account, there should be a prompt in your PlaysTV client allowing you to bind your account. Howev...
Wed, 14 Dec, 2016 at 3:25 PM