So for some reason this program decided it didn't want to work anymore and whenever I'm ingame I press ctrl+f1 to save highlight but nothing happens? What gives? No hotkeys work or anything?
Have the same issue since the update. Cant save highlights and cant manuel record something. It sucks...
@Kolle - Does it bring up any indication that it's recording? Did you check to see if the Hotkeys had changed?
Unfortunately I'm having the same issue and I even unchecked the "Hide HUD..." and "Hide Keyboard..." to see if something showed up but all I can see is the "Turning on" message and after that it shows something like "Save to highlight (KEY)" but pressing that does nothing.
@KillerJack - Might be beneficial for you to recreate the issue and then create a ticket in our system. To send logs you just right-click on the Plays.tv taskbar icon, select Help > Feedback, fill out the info and make sure the checkbox is selected. Post back here to let me know you have sent it.
I've already replied to it :-)
me too.....plays sucks!
@Snagov - I appreciate the well thought out feedback. Unfortunately, we haven't received any tickets or posts outside of this comment. If you are having an issue, I highly recommend making a ticket in our system via our Support Page, or the Feedback tool.
To send a ticket with logs you just right-click on the Plays.tv taskbar icon, select Help > Feedback, fill out the info and make sure the checkbox is selected. Post back here to let me know you have sent it.
I have had the same problem as the OP and I had previously posted a fix that was, in fact ,not a fix at all.
I had thought that a potential work around was to disable XBOX DVR via registry edit (Windows 10.) It turns out that Plays.TV was still not recording - even though I thought that it was.
My apologies to anyone who tried my fix with no success.
(My in game recording is also not working).
@Itoq - We can still look into your issue if you like and see if we can figure out why it's not recording.