Start a new topic

Video Recording disables itself (+2 more problems)

Hey all, I just wanted to record some BF4 clips, and had to find uot, that the video recording doesn't work. It says "you need to enable video recording to record...". When I go to the preferences, it is enabled.


2nd problem: some times, the preferences don't open. (I attached a video)


3rd problem: highlight recording overlay shows up in game, but doesn't work.



these problems first occured 3 days ago. I didn't have any problems before, neither did I install software that could cause these problems.



https://youtu.be/hmq4bkMpthI


If your Preferences are not working, that is very odd. Have you tried re-installing the client at all?

More than likely though I would recommend recreating most of these issues and then send in a ticket + logs. 


To send logs you just right-click on the Plays.tv taskbar icon, select Help > Feedback, fill out the info and make sure the checkbox is selected. Post back here to let me know you have sent it. 


1 person likes this

I created two tickets, one for the preferences and one for the highlights.


Now going to reinstall.

Login to post a comment