Unfortunately, the 9500GT doesn't meet the requirements for Hardware Encoding, so more than likely the client is having to fall back onto Software Encoding. As a result, you'll generally get lower performance and be limited on higher quality. Your CPU may also be limited based on it's age and thus be unable to even do that.
Unfortunately, unless your PC is upgraded there really isn't much we'll be able to do. Our apologies.
I thank you , I really need to make a up grade . Very grateful for the information and sorry for the inconvenience the Plays.Tv certainly seems to be one of the best I've seen softers for plays games. I'll keep my account in the community and try to update my PC soon grateful once again for your cooperation.
No problem. And if you do have any trouble feel free and let us know. We're always willing to help if we can!