Hello guys, as I said in my topic, I record in 1080p with 60fps. My first video got uploaded with really great quality in 1080p without any troubles. Today I tried to post a new one but it refuses to go higher than 720, not even 720h.
I am just wondering if I am doing something wrong as the first video got to 1080h without any troubles. I haven't changed any settings inbetween and my net speed is the same as always and the computer is running fine without any troubles.
So if anyone knows anything I can try to fix it I would appreciate the help!
Im getting this problem too.
I got an e-mail about it, saying it has to reach 100 views to be updated with even higher quality if I recall correctly. so I guess that's the issue ;)
Same I have one that isnt at 100 that have better quality, but that was my first clip I uploaded then after that its stuck at 720p
so yea whatever i think we have to switch to smth else then.
Too bad they removed one of the best features with PlaysTV, uploading in 1080p @ 60 FPS. Now our uploaded content only gets published in crappy 720p @ 30 FPS, until the videos reach 100+ views apparently — so it must get uploaded to their servers, but they won't make it available to us.
If that's really the case, that's a shame.
None of my videos get 100 views (Plays.TV is just not that popular/well known compared to YouTube) but video quality is important for me, and I'm not happy with 720p.
Has Raptr released an official statement about this issue? Because I haven't seen any and I thought it was a bug.
Sorry for not replying earlier everyone, holiday weekends can tend to do that!
As you are aware we made some changes to the uploads to have a slight limitation on quality in order to facilitate some issues with processing uploads on our end. However, we definitely heard the feedback and have recovered the 1080 resolution (you should not need to re-upload them). The 100+ views are still necessary for 720H and 1080H formats (as they can be significantly larger in size). You also still have the raw mp4 video on your PC which you can share however you wish.
I apologize for the confusion, but please let me know if you have any further questions, concerns or feedback.