I can't go online in China. But when I use a VPN, everything works very well.
I can use your website. I can see those videos. But the client says "You are offline. Please check your network connection." whenever I want to login.
And I have tired everything. Open the client as Administrator, shut down the antivirus and firewall, neither work.
However I can use the Raptr Client. So I'm pretty sure that is not my Internet problem.
The Same Issue:
Would you be able to create a ticket with logs attached after recreating the problem? That way we can see what kind of error is taking place.
To send logs you just right-click on the Plays.tv taskbar icon, select Help > Feedback, fill out the info and make sure the checkbox is selected. Post back here to let me know you have sent it.
I've sent it twice. Please check.