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Support got fired?

I've been waiting for my ticket to get processed for a week now... i know people that are waiting for a month! What's going on?

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For real? I just sent a ticket now. I hope it gets answered.

Not fired, just delayed. 3-day weekends also tend to cause a lot of back-up. 

I have gone ahead and responded to both of your tickets.

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Verun would you kindly please take a look at my ticket thank you.

Verun why you are the only support guy in here ? 

@RDAWG - Dunno. I move around a lot and search for key issues. I'll take a look.

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okay thank you 

Thank you very much Verun. Appreciate your support.