Start a new topic

Mic out of sync/delay

Mic is delayed by a few seconds, tried reinstalling. Any idea why or a fix?


7 people have this problem

Im still having this issue as well, been over a year now, and no real fix. 

I use ASUS mobo with realtek audio drivers, 280X card. My windows audio is sync perfect, but when my local mic records its off by 30 seconds sometimes. 

Same problem.

Hey guys,


I just found out that the reason for the delayed mic-sound in my recordings seems to be, that I chose a different SSD for the saved records and temporary recorings, than the SSD on which the Plays.tv client is installed.


I just changed it back to standard, so that all is saved on the same SSD as the client is installed.


Unfortunately this SSD is very small.


So I'd love an option to install the client on a different location...



I hope this helps


Greetings

Thanks for the potential fix Flyex!


In regards to this issue, we're going to start digging deeper into it. It was not as easily solvable as most other encoder bugs because it's related to audio. The other issue is the inconsistency of it happening. Things we've seen:

  • One user fixed it by changing the USB port his mic was plugged into. It didn't work for others though
  • Some users have it with one headset, but not another. 
  • One user found it was happening because his headset/mic was plugged into a USB hub
  • A user who has the Logitech G430 gets it. However, it's the same headset I use and I don't get audio desync.
  • Sometimes it's consistent (always X seconds off), sometimes it's gradual (gets worse over time)
  • Flyex mentions recording to a different SSD than the one Plays is installed to. But that's a similar config I use personally and there is no audio desync. 

So the reason for the above statements is just to show that it's hard to tell what is causing it. But it definitely seems like it's hitting enough people for us to heavily investigate. I only hope that we can find a solution that can help everyone having this, and not just users with specific symptoms or factors.



1 person likes this

Hello, i have this issue as well, i tried both reinstalling the client and move the recording folders to the same as my install folder. but i have noticed that my recording is fine at session start and get more and more out of sync the longer i play. 


I use a "Turtlebeach - Earforce Z60" headset, wich uses an external sound-card. i don't know if that is the issue or not because i have no other mic/headset to test with. 

I have this issue as well. It seems like it gets worse the longer the footage is. If I game for 2 hours, and review 1 hour and 50 minutes into the gameplay, my mic is out of sync 2-3 seconds.


That being said -- I do not use a USB microphone. I am using the Realtek onboard BS for my microphone and an external USB DAC (FiiO-E10K) for my output...


So maybe it's an issue with those of us who have multiple sound devices on our computers. 


FWIW, I recently upgraded from an Intel system w/ AMD Fury to a Ryzen system with a 1080 and the issue remains...so whatever the issue was survived a reinstallation of Windows. 


Also, FWIW....my temp directory and game storage directory are on the same volume, in different directories. plain HDD.. 



I've been having the same issue for a while now too, and I am using a CyberPowerPC headset (don't know what else to call it, made by AULA I believe), and all my recordings are saved to my hard drive instead of my SSD. I suppose this is the problem but my HDD is 1TB and my SSD is only 256GB with around 30GB left of space, so I don't think it would be good if I tried saving my clips to my Solid State Drive.

Same here, once I have quit any game to then watch the footage, there would be a huge delay from my microphone compared to anyone that I'm playing with. It seems to get worse the longer the recording. I honestly have no clue how to fix this problem.

Login to post a comment