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Freeze on upload and no bookmarks

Hi guys,


I was wondering if you could help me. My plays.tv records perfectly however when i try to upload a clip to the website I get stuck on the processing screen as follows:


http://imgur.com/a/igflf


Also, When i create a bookmark whilst i am in game, it says bookmark created, yet when i view the session afterwards the bookmark is nowhere to be seen?? I have reinstalled the software a couple of times and it has made no difference. 


I am on windows 10, i7, ssd, gtx980 , 32gb ram.


Does anybody have any suggestions, this is a very annoying problem. 


Thanks,


Tom

1 Comment

Hey there,


Have you tried Elevating the client, and also logging out/back into it?


As for the bookmarks issue, I'm not 100% sure. I'll look into in your ticket that has logs.

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