I am using a Razer Kraken Pro headset. I have tried disabling Razer Synapse on my computer but it does not seem to change anything. When my audio is enabled, my own voice is very loud and other people's voices echo. When the mic is muted, there is very loud and obnoxious static. This clip for example sake.
The only way I can get the static to stop is to completely unplug the mic from the jack.
Just replied to your ticket requesting logs. Can't really tell what's happening just quite yet.