my problem is basically the title. For a month or so already my client just wont open anymore. No idea if there was a patch at the beginning of august or end of july that might have broken it but it just doesn't work anymore.
Things I've tried:
- Shutting down the background process with task manager and starting again
Results: Nothing, Problem persists
Info about my System:
Nvidia Geforce GTX 970
Intel Xeon E3-1231 v3
16 GB RAM
Windows 10 N 64-bit (but I got the media Feature Pack installed)
Any hints would be useful thank you.
Would there be any chance you can make a support ticket regarding this? I mostly just need to see your Dxdiag, but want to respect your privacy by not having it placed on a public forum. :-)
Let me know when you do!
Alright, sounds like a good idea. I created a support ticket right here: https://support.plays.tv/support/tickets/60794
If we find a solution we should post it publicly though so that others can try it too.
Thanks! I replied back and it seems like it's as simple as downloading and installing the Windows Media Feature Pack for Windows 10 N.
I explain more details in the reply, but this should fix it 99% of the time, but it only applies to those that have a version of Windows N.
EDIT -- I have updated the Solutions/FAQ article regarding this to reflect the Windows N issue: LINK
Thanks that actually worked, I was pretty sure thought, that I had that one installed already. So does windows remove these upon updates? Or did the old version just stop working?
Anyways thanks for the help!
I believe when Windows 10 had the large Creator's Update, users needed to download/install it again :-/