After some time of not using plays.tv due to lack of hard drive space I have finally been able to use it again, however the quality of the videos have dropped drastically, and I am unsure of the reason why.
Example clip: https://plays.tv/video/5b030764a616383f58/bears-and-shit
My PC specs are as follows:
i7-8700K @ 4.4GHz
GTX 1080ti 11GB
32GB RAM @3000MHz
Any potential fixes are appreciated.
It looks like you are using our legacy client. Can I have you create a support ticket using the Feedback tool found in the Windows system tray? This will attach your log files so we can investigate the issue. Are you on a clean install of the client?
Apologies in the delay of my reply. Yes it was a recent installation, not long before the aforementioned clip was submitted.
I have now submitted a ticket via the feedback tool you suggested, attaching the log, as well as a link to this forum post