Start a new topic randomly stopped working and never started again

With I finally found my favourite screen recording app...

Then one day it just wouldn't start anymore. When I run it nothing happens, no processes, just nothing. Tried various compatibility modes, tried reinstalling it... nothing :S

All my support tickets have been getting ignored and I can find people with the same problem but no solutions.

I didn't install anything in the period it stopped working, it closed it down to do some work on my pc, and later that day when trying to start it it didn't run, ever since then I have been without :(

Anyone have solutions? 

(I7/ssd/1060/16gb ram)

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