Start a new topic

condition untreated HWLVL + -4 ( 0x00000000 )

From: I Can not Make A one game recording.
Next appears the error condition without treatment HWLVL = -4 ( 0x00000000 )
Não I can solve could help me ?

1 Comment

Hi Louroza,

  The message you are seeing is caused by one of two things:

--Your hardware may not meet the criteria for achieving hardware recording. How new is your video card? The article that shows you the requirements is : 

http://support.plays.tv/support/solutions/articles/5000642308-what-are-the-system-requirements-for-video-capture-

AMD video cards made after December 2011 should have Video Coding Engine hardware in it.

NVidia Cards made after March 2012 should have NVENC hardware in it.


--OR, you may have a good video card, but your drivers are improperly installed, or out-of-date.

If you have an Intel CPU, you should ensure that your Intel display drivers are up-to-date.

You can do that here: Intel Download Center

 

Additionally, make sure your video card drivers are up to date:

If you have an AMD video card: AMD Drivers and Support

If your video card is from Nvidia: NVidia Drivers and Downloads


I hope this helps!


Login to post a comment