Not always but sometimes my game crashes because of plays.tv
I am on Windows 7 Ultimate and I have the newest drivers for everything on my pc.
GPU: R9 280
CPU: Intel Xeon E3 v1231
2x 128GB SSD
Mainboard: h87 pro4
It only crashes when I have plays.tv on, when I don't play with plays.tv I can play straight over 10 hours without any issues.
How can I fix this issue?
Same issue here with windows 10.
@Driver - When does it crash?
Does it only crash CSGO so far?
Does disabling Plays.tv or it's recording functions resolve the issue?
Sad. 4 months ago and this problem still occurs actively.
That isn't true. I read that updating will solve the issue the other day, updated and later that night it crashed my H1Z1 game. I am on the newest version and it still crashes game.
Typically if a game is crashing, and it's one that is played very often (like CSGO) the issue is usually something unique to the specific user's PC. As such, we can investigate by receiving a ticket with logs attached to determine what the issue might be.
srsly cant you plays.tv fix this problem. I had this problem half a year ago and havent used plays.tv since. Now i thought they schould have fixed it and tried to record some cs go but it crashed again. And I dont think it´s a unique problem with the specific user´s PC. It´s just that plays.tv is too heavy for many graphic cards and they cant handle the pressure so some applications need to be closed.
@eliasnj - Plays.tv isn't that heavy if you compare a lot of the recording software. It would kind of defeat the point if we couldn't run with a game running in the background. However, there is a lot of determining factors in place. We test on a wide variety of cards for different games. If we notice it crashing consistently, then we go back and figure out why and fix it before the users even get that version of the client.
Typically when we see a game is crashing, it can sometimes be easily chocked up to driver issues, a specific game we know that has issues, mods, anti-cheat programs or 3rd party software, resolution problems, etc. We are willing to dig in and try to find it, but unless we get tickets/logs about the issue there really isn't anything we can present to engineering about fixing an issue.
@savysb - Thanks for letting me know about the change. I'll reply back in the ticket you made to see if we can gather more information.
Sorry for the late reply. We're currently investigating the issue. Some things you may want to try is to check to see if it's only happening in CSGO, or all games you play. Also let us know what is exactly crashing: Client, CSGO, both? Additionally, if it's possible, since you have 2 monitors can you try playing it at 1920x1080 to see if the crash occurs at that resolution? Ticket Reference ID: 33487 Raptr
I will give it another shot at 1080p and see if the crash occurs.
Do you apply any overclocking to your GPU?
Any chance you can provide information as to what is crashing when it BSOD's as well?