First, you will want to ensure that you are meeting system requirements, and that your system is not falling back to Software Encoding first: System Requirements Page


If you believe you meet system requirements, check through this list to see what steps you can try:

  • Keep your video drivers up to date. If you're using a laptop with an Intel CPU and a GPU, make sure that both Intel and the GPU's drivers are up to date.
  • If you're using an SLI build, it has been known to cause lagging videos. 
  • Severe Over-clocking can sometimes cause lagging videos.
  • Check if you have another recorder running, as having that many may limit the resources for smooth videos. (Microsoft Game DVR, Nvidia Shadowplay, OBS, etc.)
  • You may also want to check other programs that may be using up CPU/GPU resources (This includes Screen Recorders, FPS overlays, some Game Mods, even some high-resource antivirus software, etc)

For personal troubleshooting, we recommend trying things like disabling any program you think may interfere. The more resources that Plays has available to it, the smoother the video may end up.

If you're still unable to figure out why your videos are choppy, you're welcome to let us know. How to Send in Client Logs